Customer Service Checklist for Small-Businesses

Hi! Customer Service is essential to having a thriving business. This is the Checklist you need to begin creating a best-in-class Customer Success experience for your small-Biz and customers. All tips are based on my 10+ years in Customer Success for HR & Big Tech professionals at Fortune 500 companies.

 The checklist is a printable pdf and includes everything you should consider when serving customers. Click "Add to Cart” for your download. 

Build a rapport.

Be responsive.

Establish Trust.

Deliver value.

Learn the "art" of apologies.

Increase your sales.

Contact: hello@latoyaleslie.com

You can also get the Complete RoadMap here - https://csguide.latoyaleslie.com/products/customer-success-roadmap

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